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Zero Tolerance Policy
The Walk-in & Family Practice Clinic is committed to maintaining a safe, secure, and respectful environment for all patients and staff.
Any words or actions that threaten, demean, or intimidate others will not be tolerated. Appropriate measures will be taken to protect patients and staff.
Disruptive Behavior
The Walk-in & Family Practice Clinic defines disruptive behavior as any inappropriate words, actions, or inactions that interfere with a respectful and safe environment.
Inappropriate Actions/Inactions
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Physical violence, including attacks or threats of harm
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Intimidation
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Damaging property, throwing objects, or breaking items
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Unwelcome physical contact
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Failure to comply with clinic policies and/or agreements
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Refusing to leave the premises when requested
Inappropriate Words (In Person, By Phone, or Any Other Means of Communication)
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Abusive language or yelling
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Disrespectful, demeaning, or offensive comments
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Remarks, jokes, or innuendos that degrade or ridicule
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Discriminatory language
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Threats or threatening behaviour
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Bullying
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Sexual harassment
Consequences
Any behaviour that falls within these categories will result in immediate action. Offending individuals may be asked to leave, law enforcement may be contacted, and/or the individual may face dismissal from our practice.